Juniper Networks Customer Services J-Care Core Limited - Teknisk understøtnin...
- Teknisk understøtning
- Juniper Networks Customer Services J-Care
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Juniper Networks is expert in achieving carrier-class network availability levels. The company helps you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. J-Care delivers the peace of mind that only a comprehensive support solution offers. You benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation.
J-Care Core Limited is a Base Offering that includes 12X5 JTAC support, limited to 5 incidents, SW updates and releases.
With JTAC support, you have access to JTAC engineers. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary.
Software Releases - Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.