Join Atea – Shape the Future of IT Services

Atea Managed Services are experts in IT operations. Whether customers want to outsource parts or all their IT operations, Atea is their preferred operations partner. 

At Atea, we build the foundation for digital innovation across the Nordics. Our mission is to deliver cutting-edge IT solutions that empower businesses to thrive in a rapidly evolving technology landscape. As part of Atea Managed Services (AMS), you’ll play a key role in ensuring reliable, secure, and future-ready services for our customers.

We are now looking for three Service Owners to strengthen our team: Backup, Database, and Service Desk. These roles are critical in driving service excellence, innovation, and compliance across our portfolio.

Key responsibilities for all Service Owners

• Own the full lifecycle of backup services: design, planning, cost modeling, and documentation.
• Develop and execute service roadmaps aligned with business strategy and technology trends.
• Collaborate with stakeholders to identify requirements and drive service improvements.
• Ensure compliance with CISO & DPO requirements and industry regulations (e.g., GDPR).
• Oversee implementation of changes, proof of concepts, and automation/self-service initiatives.
• Manage partner relationships and support procurement and project management activities.

Service Owner Backup

Required skills

• Hands-on experience with leading backup platforms (e.g., Veeam, Commvault, IBM): installation, configuration, monitoring, troubleshooting, and optimization.
• Proven ability to design and maintain robust disaster recovery strategies.
• Experience managing backup solutions across on-premises, hybrid, and public cloud environments.
• Strong analytical skills for monitoring service health and driving continuous improvement.
• Excellent communication skills, able to translate technical concepts for non-technical audiences.

Service Owner Database

Required skills

• Strong knowledge of major relational databases (e.g., SQL Server, Oracle, PostgreSQL).
• Experience with cloud database services, high availability, clustering, replication, and disaster recovery.
• Experience managing database solutions across on-premises, hybrid, and public cloud environments.
• Strong analytical skills for monitoring service health and driving continuous improvement.
• Excellent communication skills, able to translate technical concepts for non-technical audiences.

Service Owner Service Desk

Required skills

• Strong and documented ITIL Framework knowledge.
• Hands-on experience with international service desk organizations or service delivery management.
• Experience with tools like ServiceNow and Jira Service Management.
• Familiarity with chatbots, self-service portals, and workflow automation.
• Strong analytical skills for monitoring service health and driving continuous improvement.
• Excellent communication skills, able to translate technical concepts for non-technical audiences.

Why Atea?

At Atea, we offer a range of exciting opportunities. You will have the chance to.

• engage with cutting-edge technology that makes a positive impact on society
• gain early access to training, certifications, and the latest products and services.
• enjoy a collaborative work environment that fosters learning and camaraderie through activities like cabin trips, sports events, and professional conferences.
• experience a balance of challenging tasks, enjoyable interactions, and a collective drive to find the best solutions for our customers.
• thrive in our vision of being "The Place to Be," where employees can grow and succeed.
• benefit from support for personal and professional development in an inclusive and diverse work environment.

We believe that technology is key to achieving the UN Sustainable Development Goals. As one of the most sustainable IT companies globally, we work every day to improve society and the industry.

Atea is the leading supplier of IT infrastructure in the Nordic and Baltic regions. Atea is present in 88 cities with over 8,000 employees in Norway, Sweden, Denmark, Finland, Lithuania, Latvia, and Estonia. Atea delivers hardware and software from leading global vendors and provides consulting and technical services to support its customers with the design, implementation, and operation of their IT environments.

Within Atea Managed Services (AMS), we are experts in IT operations. Regardless of whether our customers want to outsource parts or the entire IT operation, we are our customers preferred operating partner. We help free up resources and increase the overall efficiency of their IT organizations. We do this by delivering cost-effective operational services with the highest quality regardless of the customers platform requirements. This can mean in the customers own datacenter, in public cloud platforms or in our own Atea Cloud. Atea Managed Services is available in five countries and more than 1,500 employees work within the business area. We have operating personnel on duty around the clock. 

Apply and become part of our journey!   

Applications are handled continuously, and the role can be filled before the final application date.

Atea wants to be the The Place To Be for our customers, partners, and employees as we value and work actively with diversity and inclusion. We welcome your application and would like to hear from you as soon as possible!